How to Fix Canon G20 Printer Not Responding
If your Canon G20 printer is not responding, it often relates to connection problems, drive errors, or printer status settings. Follow this step-by-step guide to troubleshoot and resolve the issue.
Step 1: Check Physical Connection
Start by ensuring that the USB cable is securely connected to both the printer and your computer. If possible, try plugging the USB cable into a different USB port on your computer.
Step 2: Power Cycle the Printer
Turn off your printer and unplug it from the power source for at least 30 seconds. After the time has passed, plug it back in and turn it on. This can help reset any temporary issues within the printer.
Step 3: Set Canon G20 2010 as Default Printer
Navigate to the Control Panel on your computer. Go to "Devices and Printers," right-click on the Canon G2010, and select "Set as Default Printer." After doing this, attempt to print again to see if the issue is resolved.
Step 4: Restart the Print Spooler Service
Press the Windows key + R to open the Run dialog. Type services.msc
and press Enter. Scroll down to find the "Print Spooler" service. Right-click on it and select "Restart." This action can refresh the printing process and resolve issues.
Step 5: Reinstall or Update Printer Drivers
Go to the Canon support page and search for the Canon G2010 driver. Download the latest drivers that match your operating system. First, uninstall the existing driver by navigating to Control Panel > Programs > Uninstall a Program. After the existing driver is uninstalled, install the newly downloaded driver and restart your computer.
Step 6: Clear the Printer Queue
Visit "Devices and Printers" again, right-click on Canon G2010, and check the printing queue. Click "Printer" in the top menu and ensure that "Pause Printing" and "Use Printer Offline" are unchecked. Cancel any pending documents to clear the print queue.
Step 7: Try a Different USB Cable or Computer
If the problem continues, consider testing with another USB cable or computer. Sometimes, a faulty cable can lead to a not responding error. If available, connect your printer using a different cable to see if that resolves the issue.
By following these steps, you should be able to troubleshoot and fix the issue with your Canon G20 printer not responding. Thank you for reading, and we hope this guide helps you get back to printing smoothly!