Setting Up Abandoned Cart Emails in Cleo
If you’re looking to improve your eCommerce sales, setting up abandoned cart emails can be a game changer. In this guide, we’ll walk you through the steps to set up these emails using Cleo.
Accessing the Flows Section
To begin, navigate to the Flows section on the left side of your Cleo dashboard. This area is where you can manage various automated processes for your email marketing campaigns.
Creating a New Flow
Once you’re in the Flows section, click on Create Flow. This is your starting point for designing your abandoned cart email automation.
Searching for the Abandoned Cart Template
In the search bar that appears, type in “abandoned.” You should see the Abandoned Cart template appear. Click on it to proceed.
Ensuring Shopify Integration
Before diving into the customization, make sure that your Shopify account is integrated with Cleo. This integration is crucial for the abandoned cart feature to work effectively.
Adding an Example Abandoned Cart
At this point, you need to have at least one example of an abandoned cart. If you haven’t received any products added to the cart yet, create an example first. This will help you visualize how the email flow will function.
Customizing the Template
Once you have your example in place, click on the abandoned cart template. This will allow you to edit the flow according to your preferences. Customize the messaging, design, and any other elements to ensure that it aligns with your brand’s voice.
Saving Your Flow
After making all the necessary adjustments, don’t forget to click on Save to ensure that your changes are applied.
Conclusion
Setting up abandoned cart emails in Cleo is a straightforward process that can significantly enhance your customer engagement. By following these steps, you’ll be well on your way to recapturing lost sales and boosting your revenue. Thanks for reading!

