Troubleshooting Your Sharper Image Massage Gun
If your Sharper Image massage gun is showing 100% but isn’t functioning, don’t worry! Below is a step-by-step guide to help you troubleshoot and potentially resolve the issue.
Step 1: Check the Power Sequence
Many massage guns require you to hold the power button for 2 to 5 seconds to turn them on. Even if the display is showing on, try holding the power button again to ensure it powers on properly.
Step 2: Reset the Device
If the first step doesn’t resolve the issue, try resetting the device. Look for a reset pinhole or button on your massage gun. If it has one, use a paper clip to press it. If not, unplug the device from the charger, allow it to sit for a few minutes, and then plug it back in and try again.
Step 3: Check Attachment Connection
Make sure the massage head attachment is properly connected. Remove and reinsert it to ensure there’s no loose or jammed attachment, which could prevent the motor from activating. Hair or other debris caught in the mechanism can also cause issues.
Step 4: Inspect for Overheating or Lock Mode
If your massage gun has been used heavily, it might have overheated and entered a protective lock mode. Allow the device to sit and cool down for about 30 minutes before attempting to use it again.
Step 5: Try a Different Cable or Adapter
Even if the display shows 100%, a damaged charger can produce false readings. Try using another compatible USB-C charger or barrel to see if that resolves the issue.
Step 6: Check for Internal Battery Issues
If your massage gun is an older model or hasn’t been used for an extended period, the internal battery might need replacement. If the above steps don’t work, consider checking or replacing the battery.
Step 7: Contact Customer Support
If you’ve tried all of the above steps and the massage gun is still not working, it may be time to reach out to Sharper Image customer support. They can provide assistance and help you with the process of getting your device replaced if necessary.
By following these troubleshooting steps, you can hopefully get your Sharper Image massage gun up and running again! If you continue to experience problems, consider reaching out for professional support.