| Easy Troubleshooting Guide!
How to Fix Real Link NVR Camera Detection Issues
If your Real Link NVR is not detecting a connected camera, don’t worry. This guide provides step-by-step instructions to help you resolve the issue effectively.
Step 1: Check the Camera Connection
Ensure that the Ethernet cable from the camera is firmly plugged into one of the NVR ports. If the camera is still not detected, try connecting it to another port on the NVR if available.
If you are using a switch or injector, confirm that it supports Power over Ethernet (PoE) and is powered on. This is crucial for the proper functioning of your camera.
Step 2: Power Cycle Devices
Sometimes simply restarting the devices can resolve detection issues. Unplug both the NVR and the camera. Wait for about 30 seconds before plugging them back in. After restarting, check if the camera is detected.
Step 3: Check Camera Compatibility
Make sure that the camera you are using is compatible with your Real Link NVR. The NVR will only autodetect Real Link brand cameras. If you are using non-Real Link IP cameras, they must support ONVIF and will need to be added manually to the system.
Step 4: Update NVR Firmware
Keeping your NVR firmware up to date can fix various issues. To check for updates, navigate to the NVR settings:
- Go to Settings.
- Select System.
- Click on Maintenance.
- If an update is available, follow the prompts to update your NVR to the latest version.
Step 5: Restore NVR to Default Settings
If the detection issues persist, restoring the NVR to its default settings may help. Navigate to the menu and follow these steps:
- Go to Menu.
- Select System.
- Click on Maintenance.
- Choose Restore and then select Factory Reset.
Keep in mind that this process will erase all saved configurations, so use it as a last resort.
Step 6: Add Camera Manually
If you are using a third-party camera, you may need to add it manually. Here’s how:
- Go to Menu.
- Select IP Channel.
- Click on Device Search.
- Once you see the camera’s IP, click on it and select Modify.
Conclusion
By following these steps, you should be able to resolve the camera detection issues with your Real Link NVR. If you found this guide helpful, please subscribe to our channel for more troubleshooting tips and tutorials. Thank you for watching!
