How to Fix Deco Error on TP-Link Deco App
If youโre experiencing issues with the TP-Link Deco app, follow these simple steps to resolve them quickly.
Step 1: Verify Deco Unit Status
- Check LED Indicators: Ensure the LED light on your Deco unit is solid green or white. This indicates that the unit is functioning correctly.
- Test Internet Connection: Confirm that your devices can access the internet through the Deco network. If you canโt connect, it may indicate a network issue.
- Restart Devices:
- Reboot your Deco units by unplugging them and then plugging them back in.
- Restart your smartphone by turning it off for a few seconds and then turning it back on.
Step 2: Check Network Connection
- Connect to Deco Wi-Fi: Ensure your smartphone is connected to the Deco Wi-Fi network.
- Disable Mobile Data and VPN: Turn off mobile data and any VPN services while using the Deco app to avoid connection conflicts.
Step 3: Relaunch the Deco App
- Force Close the Application: Close the app completely and reopen it to refresh the connection.
- Check for Issues Again: Launch the Deco app and see if the problem persists.
Step 4: Reinstall the Deco App
If the issue continues, you can uninstall the Deco app from your smartphone and reinstall it from the App Store or Google Play Store. This action refreshes the app and can often resolve persistent errors.
Step 5: Test on Another Device
If you have access to another device, try installing the Deco app on it. If the app works on the second device, then the issue is likely with your smartphone.
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