How to Get Refunded If Scammed on Venmo (Step-by-Step Guide)

How to Get Your Money Back on Venmo if You Were Scammed

If you’ve fallen victim to a scam on Venmo, don’t worry—there are steps you can take to try and recover your lost funds. Follow the guide below for a systematic approach to get your money back.

Step 1: Request Your Money Back

Begin by opening the Venmo app and attempting to request the money back from the individual who scammed you. At first glance, this may seem counterintuitive, considering the person has already scammed you. However, this step is crucial for documenting your case.

1. Open Venmo: Launch the app on your device.
2. Initiate a Payment Request: Click on "Pay/Request" and choose the person who scammed you.
3. Enter the Amount: Specify the amount of money they stole from you.
4. Add an Explanation: In the notes section, clearly state your intention. You could write something like "I want my money back" or "You scammed me." Whatever feels appropriate, just ensure it conveys your message clearly.
5. Submit the Request: Once you’ve filled in the necessary information, send the request.

This action will create documentation needed for the next step, so it is important not to skip it.

Step 2: Contact Venmo Customer Support

If the scammer does not respond positively to your money request, it’s time to escalate the issue by contacting Venmo’s customer support.

1. Access Settings: In the top right-hand corner of the app, click on "Settings."
2. Get Help: Scroll down to find “Get Help”.
3. Contact Us: Under this option, choose to either chat or email support.
4. Submit Your Dispute: Clearly outline your situation and provide details regarding the scam. Make sure to include any relevant information that can help support your case.

Venmo’s customer support team will investigate the issue. Once they confirm that you are indeed a victim of a scam, there’s a high likelihood—about nine times out of ten—that they will refund your money or find another resolution.

Conclusion

Recovering your money after a scam on Venmo can be achieved by following these two main steps: requesting your money back from the scammer for documentation purposes and contacting Venmo customer support to report the incident.

If you have any questions or need further assistance, feel free to leave a comment below. Don’t forget to like and subscribe for more helpful content! Thank you for reading!