| Step-by-Step Guide (2025)
Getting Your Mobile Boarding Pass with American Airlines
Traveling with American Airlines and opting for a mobile boarding pass can significantly speed up your airport experience. By following these step-by-step instructions, you can check in easily, avoid long lines, and head straight to security. Here’s how to obtain your mobile boarding pass along with some helpful tips to ensure a smooth journey.
Download the American Airlines App
Before you can get your mobile boarding pass, download the American Airlines app. It’s available on both iOS via the App Store and Android through the Google Play Store. Make sure to install the app before your trip for a seamless experience.
Checking In for Your Flight
You can check in for your flight through the American Airlines app or their website. For this guide, I’ll show you how to use the website.
- Visit the Website: Go to aa.com.
- Select Your Flight: Click on the option to book a flight.
- Input Departure Information: Click on the magnifying glass icon to select your departure city. You’ll see a menu where you can select your country and state. Choose your airport from the available options.
- Select Your Destination: Click the magnifying glass again to choose where you’re headed.
- Choose Dates and Passengers: Select your departure and return dates or opt for a one-way trip. Input the number of passengers and click "Search."
- Select Your Flight: Once you see the list of available flights, choose one that suits your schedule. Confirm your choice.
After selecting your flight, you’ll need to enter your last name and record locator (confirmation number) received upon booking.
Obtaining Your Boarding Pass
After confirming your flight, you can check in and obtain your mobile boarding pass.
- Check In: You can check in 24 hours before your flight’s departure. Follow the on-screen instructions for check-in.
- Get Your Boarding Pass: If eligible, an option to "Get Boarding Pass" will appear.
- Save to Mobile: After clicking this option, you’ll be prompted to save it to your mobile device.
Once you check in, your mobile boarding pass will automatically be saved in the “Trips” section of the American Airlines app.
Additional Saving Options
- For iPhone Users: You can tap "Add to Wallet" to store the boarding pass for offline access.
- Take a Screenshot: If you’re concerned about internet access, taking a screenshot is a handy backup.
Using Your Mobile Boarding Pass at the Airport
Your mobile boarding pass serves multiple purposes:
- Security Checkpoint: Show your phone to the TSA agent for scanning your QR code.
- Boarding Gate: Scan your phone at the gate when your group number is called.
- Baggage Drop: If you’re checking luggage, some airports may require a boarding pass to drop your checked bags.
Troubleshooting Common Issues
Sometimes, technical issues may arise. Here’s what to do if you encounter problems:
- No Internet Access: Use airplane mode to access your saved screenshot or Apple Wallet pass.
- App Not Functioning: Restart your phone, or log out and back into the app.
- Finding Your Boarding Pass: Navigate to the "Trips" category in the app to retrieve your boarding pass.
- Still Having Issues? Visit an airport kiosk to print a paper boarding pass.
Extra Tips for a Smooth Experience
- Check Airport Wi-Fi: Many airports offer free Wi-Fi, making it easier to access your boarding pass.
- Keep Your Phone Charged: Consider bringing a portable charger.
- Update the App: Ensure you have the latest version of the app for smoother check-in.
- Double-Check Gate Changes: Refresh the app for any gate changes before boarding.
Accessing Your Boarding Pass on a Computer
If you prefer, you can also access your boarding pass using a computer:
- Check In Online: After checking in, you will have several options to access your boarding pass.
- Print Boarding Pass: Click the “Print Boarding Pass” button to obtain a physical copy.
- Save as PDF: Choose "Save as PDF" in the print dialogue box if you need a digital copy.
- Email Your Boarding Pass: Email it to yourself for easy access on your mobile device.
Using a mobile boarding pass with American Airlines is efficient and hassle-free. Just check in through the app, save your pass, and show it at security and boarding. If you encounter issues, keep a backup or visit an airport kiosk to print your boarding pass.
Travel safely and enjoy your flight with American Airlines!
